Skip to content

Configure ChannelGate

Configure ChannelGate at the right scope. Gateway defaults establish the deployment, conversation settings adapt a workspace, and personal connections belong to the person using them.

Scope What it controls Where to start
Gateway Chat connections, default agents, runtime, organization settings Gateway settings
Conversation Access, workspace, instructions, tools, and model defaults Channel settings
Person Personal accounts, credentials, and granted skills Connected accounts
Thread The engine/model selection and session for one piece of work Model defaults

Permissions depend on your role and the conversation’s management policy. An organization administrator manages gateway-wide settings; a conversation setting does not grant gateway administrator rights.